Privacy policy

SME Secrets is committed to protect and respect your privacy.

Keeping that in mind, SME Secrets would like you to be aware of what information is collected, why we collect your personal information, what use we make of the information and how we protect that information. We do not provide third parties with access to your personal data, with exception of strictly selected third party vendors.

Information collected by SME Secrets

First Name, E-mail address, telephone number and fax number.

Information about what services you have ordered from SME Secrets

Information about what services you have enquired

Receiving articles and reports from SME Secrets

Correspondence between you and SME Secrets

Encrypted credit card details

Your interaction with our websites

What is done with the information collected?

We do not make your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.

We do provide aggregate data to third parties (e.g. "we have 20,000 clients who are SMEs")

We will contact relevant people to communicate billing and technical issues

We store website data and email queued on our servers, only for use as back-up data should it be required

We may customise our email newsletters and communications to reflect your interest in a particular service.

It is important that correspondence is stored in the event there is a legal dispute, by law we would be required to produce the information readily.

We monitor and store your online requests for webpages and services to evaluate your experience of our services and products and to inform you of new developments and associated services that we provide.

We may use your IP address to contact your Internet Service Provider to let you know of any problems with payments you have made to us where we believe this is reasonably necessary to protect against fraud and credit card misuse

Email communications

Customers of SME Secrets will receive occasional e-mail communications relating to the services we provide you. You will have the option to opt-out/unsubscribe if you wish to do so.

Collection of Information by Third-Party Sites and Sponsors

Some of our sites contain links to other sites whose information practices may be different than ours. You should visit the other sites' privacy policies as we have no control over information that is submitted to, or collected by, these third parties.

SME Secrets may sometimes offer contests, sweepstakes, or promotions that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. SME Secrets has no control over the third-party sponsors' use of this information.

SME Secrets may use reputable third parties to present or serve the advertisements that you may see at its web pages and to conduct research about the advertisements. This privacy notice does not cover any use of information that such third parties may have collected from you or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs).

Cookies

To enhance your experience with our sites, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience at our web pages (e.g. to recognise you by name when you return to our site- an example), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses.

Security

The transfer of information via the Internet may involve a certain degree of risk just like risk across any other type of media. SME Secrets is committed to ensuring your information is secure.

To protect your personal information online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.

In addition, in respect of any payment details you send to us, we reveal only the first six and last three digits of your credit card number on the tax invoice receipt which we send to you for billing purposes. This is to help keep your credit card details secure.

You can also use simple precautions to help protect your security, such as protecting against the unauthorised use of your username or password or other authentication id.

Changes to the Privacy Policy

We may need to make changes to our Privacy Policy. It is recommended to check our privacy from time to time to view the changes.

How to contact us

If you have any questions about our privacy policy, please feel free to contact us.