Technology Issues Faced By Small Business

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By - 30 June 2009

Are you running a small business and worried about falling behind due to the continuing developments in the technology industry? You may not have the finances to continually upgrade your computers and software etc, but there are a few small things that you can do which are not too expensive.  


What are the Most Common Technology Issues Faced by Small Businesses?


Are you in the office all day? If so, you will most likely have access to the phone, fax and email all day. But what if you travel, or are in and out of the office on a daily basis? One of the most common technology issues faced by businesses is the lack of mobile technology. These days everyone has a mobile, but have you thought about how good would it be to have access to your email or faxes, wherever you are?


Remember that there is no good reason to have to call a customer back because you were out of the office. We are in a day and age where people want things straight away and do not like being kept waiting for something that they could easily find elsewhere. This is why some businesses lose potential customers.


How to Fix your Small Business Technology Issues.


You might not be totally up-to-date with the technology industry and all of the latest gadgets available, but you can start small. Have you thought about investing in a personal digital assistant (usually called a PDA)? Basically these are an electronic organiser and an address book in one handy, hand held size. These things are amazing; you can save so much time with a PDA – gotta love technology!


Development to the PDA has meant that you can now be out on the road, making your appointments and saving you clients’ contact details and then when you are back in the office with a simple touch of a button, you can synchronise your appointments with your computer!


Perhaps the most common technology issue faced by a small business is that you try to do it all yourself and all in-house. Remember this one simple word; OUTSOURCE.


Outsourcing should solve all of your technology issues.


There are so many professionals in the technology industry that specialise in technology development who would love to help you out with your technology issues. It might cost you a little bit now, but think of how much time and money you will save in the long run?!


So, you are an expert in your field, why wouldn’t you let a technology expert help you out? Think of it as an investment. You probably use the services of a solicitor when you have legal issues, so why shouldn’t you use the services of a technology professional? They will be able to implement the best systems and products that your business needs and better yet, explain how to use them; this saving you the stress of researching and installing the right programs and systems yourself.


It is commonly said that the only way you can make the most out of your technology is to outsource it to a professional to do the hard work for you!


What are the Benefits of Having Up-to-date Technology?


It doesn’t matter what small business you are in, there are so many benefits of having up-to-date technology. You should notice results straight away when it comes to your communication with your staff, suppliers and most importantly, your customers.

You may also notice a rise in workplace productivity due to your newly updated technology. A productive workplace is a happy workplace. Finally, having up-to-date technology should also improve your profits!


About the Author

George Butler
Raj Aryan has varied interest in the field of business. In particular, he has a keen interest in SME's and the challenges these businesses face. He has written numerous articles about small business.