Technology Management – What You Need To Know

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By - 30 June 2009

Technology management is an important aspect of any modern business. It goes without saying that if you provide your employees with the appropriate technology for their work; they will be able to work in a more efficient and therefore profitable, fashion.


Technology management means combining both the IT and business sections of a company so that both are geared towards the same goal – minimum cost and maximum profitability, through the use of the most suitable tools for the job.


In order for technology management to be effective, a technology process must be developed and which must be adhered to when investigating the possible integration of new technologies into a company.


Developing a Technology Process.


It is no good to simply blunder through the internet snapping up software licenses and computing equipment if you are not quite sure what you need. Take the time to think and plan your company’s technological requirements and then go forth and seek the software which is most in line with these.


Once you have developed your technology process, you will need to make sure that you are purchasing the technology which is most in line with your requirements. When doing this, there are several things which you will need to consider in order to avoid any technology issues.


Where Could Technology Issues Arise?


If you integrate technology which is incompatible with already existing systems in your company, this could cause a lot of problems. It is most likely going to be difficult to work around and the work which will need to be put into it will outweigh any possible profitability. Technology issues arise when those planning the strategy or implementing the process miss something, or leave something to chance. With the sheer amount of business technology out there, both hard and software, this can, and does, happen.


There is no real sure-fire method of completely avoiding technology issues, so it is important to plan your technology process as carefully as possible and include contingency planning as part of your technology process. That’s right – no matter how shiny and new and all powerful software may be nowadays, you will always feel safer if you have a backup system, just in case.


The Benefits of Online Solutions.


If you plan and research your technology process carefully, you may be surprised at what you find. If you have been looking at a server based customer information management system (which would need to be stored on an in-house piece of hardware), you may find that it is cheaper to use an online solution instead. You would not need to have an IT engineer constantly on site to resolve any server issues and as your customer database would be web-based. Any employees operating in the field would be able to access it no matter where they are.


If you have a team of sales reps who are constantly traveling around, it would be prudent to provide them with mobile phones on a corporate contact – they will be able to be in constant contact with the office, should they require anything and you will be able to get hold of them whenever you need them. Depending on the work they do, it may be worth providing them with a PDA or laptop, thereby increasing their mobility and ability to work on a self-sufficient basis.


Technology management is a very important part of modern business, and when considering this in relation to your own business situation, you will need to consider every aspect of your business. If a piece of software allows one department to work more efficiently, but makes life more difficult for another, it is probably not the right piece of software.

About the Author

George Butler
Raj Aryan has varied interest in the field of business. In particular, he has a keen interest in SME's and the challenges these businesses face. He has written numerous articles about small business.